PRIVACY POLICY

This Privacy Policy explains how Lab Courier Houston collects, uses, and protects information submitted through this website and related communication channels.

By using this website, you agree to the terms outlined below.

Lab Courier Houston may collect information submitted through contact forms, quote requests, scheduling requests, phone calls, text messages, and email communications.

Information may include:

✔ Name
✔ Business or organization name
✔ Phone number
✔ Email address
✔ Pickup and delivery information
✔ Service request details
✔ Communication records related to service inquiries

Information submitted through this website may be used to:

✔ Respond to service inquiries
✔ Coordinate specimen pickup and delivery requests
✔ Provide pricing or scheduling information
✔ Communicate regarding courier services
✔ Improve operational support and customer service
✔ Maintain internal business records

Lab Courier Houston does not sell personal information submitted through this website.

Users should avoid submitting unnecessary confidential medical information through website forms.

Lab Courier Houston supports professional handling and healthcare logistics coordination; however, website contact forms are intended primarily for scheduling, communication, and general service requests.

By submitting your contact information, you consent to communication related to service requests, scheduling, operational updates, and customer support through phone calls, email, and text messaging.

Message and data rates may apply depending on your mobile provider.

This website may collect limited technical information such as:

✔ Browser type
✔ Device type
✔ IP address
✔ General website activity
✔ Analytics and traffic data

This information may be used to improve website functionality, performance, and user experience.

Lab Courier Houston may use third-party platforms or providers for website hosting, communication tools, analytics, scheduling, forms, maps, or payment processing.

Third-party providers maintain their own privacy policies and terms.

Lab Courier Houston uses reasonable administrative and technical measures intended to help protect submitted information and operational communications.

However, no method of electronic communication or internet transmission can be guaranteed to be completely secure.

This website may contain links to third-party websites or external resources.

Lab Courier Houston is not responsible for the privacy practices or content of external websites.

This Privacy Policy may be updated periodically without prior notice.

Updated versions will be posted on this page with revised effective dates when applicable.

 Lab Courier Houston respects your privacy and is committed to protecting the information submitted through this website.

This Privacy Policy explains how information may be collected, used, and protected when using our website, requesting services, submitting forms, or communicating with our team.

Information submitted through contact forms, quote requests, scheduling forms, phone calls, text messages, or email communications may include:

✔ Name
✔ Company or organization name
✔ Phone number
✔ Email address
✔ Pickup and delivery information
✔ Service details and scheduling information
✔ General communication records

Information may be used to:

✔ Respond to quote requests and service inquiries
✔ Schedule courier services
✔ Coordinate pickups and deliveries
✔ Communicate regarding service updates
✔ Improve customer service and operational support
✔ Maintain internal records related to service requests

Lab Courier Houston supports professional standards related to healthcare logistics and specimen transport.

While customers should avoid submitting unnecessary protected health information through website forms, our services are intended to support secure, professional, and organized healthcare-related courier operations.

Couriers and operations may follow procedures aligned with healthcare logistics expectations, including awareness of HIPAA-related confidentiality practices and delivery integrity standards.

Information submitted through this website is not sold to third parties.

Information may be shared only when necessary to:

✔ Coordinate requested courier services
✔ Support operational logistics
✔ Comply with legal obligations
✔ Process business communications or service requests

This website may collect limited technical information such as:

✔ Browser type
✔ Device information
✔ IP address
✔ Website usage data
✔ Cookies or analytics information

This information may be used to improve website performance and user experience.

This website may use third-party services or platforms for:

✔ Website hosting
✔ Contact forms
✔ Scheduling tools
✔ Payment processing
✔ Analytics and advertising

Third-party providers maintain their own privacy policies and practices.

Reasonable administrative and technical measures may be used to help protect submitted information and support secure business operations.

However, no online transmission or storage method can be guaranteed to be completely secure.

For questions regarding this Privacy Policy or website communications, contact:

Lab Courier Houston
Houston, TX

(832) 464-5600

mail@labcourierhouston.com